V-MANAGEPRODUCT BROCHURE
CORRESPONDENCE TRACKING
Veevra Manage
Morasalat
Morasalat
Bilingual, correspondence tracking — incoming, outgoing, and internal — with a visual workflow designer, Smart Assistant, and end-to-end audit.
CORE CAPABILITIES
Unified Correspondence Inbox
One workspace for incoming, outgoing, internal, drafts, and e-templates — with Quick Capture, drag-and-drop ingestion, and reply-chain visualization across every letter.
Visual Workflow Designer
Drag-and-drop builder with start, task, decision, approval, parallel, merge, and end nodes. Conditional routing, loops, versioned templates, and live execution timeline.
Multi-Channel Intake
Email-to-correspondence (SMTP/IMAP), native scan agent (TWAIN/WIA/NAPS2), webcam capture, e-forms, and shared-drive ingestion. Mailroom rules auto-route at the door.
Smart Routing & Transfers
Transfer to user, group, role, organization unit, or external entity with notes, attachments, and required actions. Reject with reason, clone, or complete. Full timeline per item.
Bilingual · Hijri & Gregorian
Full RTL Arabic, LTR English, dual-stored bilingual content (subject, body, OCR). Hijri + Gregorian throughout with auto layout flip and locale-aware dates and numbers.
E-Templates & Form Builder
Drag-and-drop forms with Hijri dates, lookups, signatures, barcodes, and grids. Bilingual e-templates with variable interpolation and one-click create-from-template flows.
WHY VEEVRA MORASALAT
01
Capture
Letters arrive via mail, email, scanner, e-form, or drag-and-drop. OCR extracts bilingual text and a unique Hijri-dated reference is generated.
02
Process
AI classifies, summarizes, tags, and proposes recipients. Smart Assistant suggests replies and next actions while keeping humans in control.
03
Route & Approve
BPMN workflow executes, multi-level approvals, parallel branches, escalations, and time-bound delegations with full chain-of-custody.
04
Archive & Audit
Immutable audit trail with diff, IP, and user-agent capture. 7-year retention by default, aligned with NCA, ISO 27001, and GDPR.
Hijri DatingBilingual AR / ENNCAISO 27001GDPRPKI Signatures
Built for ministries, agencies, and regulated enterprises across the GCC and broader MENA region
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VEEVRA MANAGE · MORASALATHOW IT WORKS
Capture
→
Classify
→
Route
→
Reply
→
Archive
From the moment a letter arrives to the day it's archived, every step governed by a configurable workflow.
ARABIC-FIRST INTELLIGENCE
Bilingual AI Correspondence Processing
A full Arabic + English NLP stack, OCR, summarization, classification, entity extraction, sentiment, and translation. Every AI suggestion is editable; every action stays auditable.
Bilingual OCR Pipeline
Extract Arabic and English text from scans, including handwritten ministerial correspondence, with per-page confidence scoring and automatic attachment.
Editable Auto-Summarization
Long letters condensed into bilingual executive briefs. Every summary is editable, humans stay in the loop, AI just removes the toil.
Classification & Auto-Routing
AI identifies type, topic, and department then routes with the right SLA. Auto-tagging with accept, edit, or reject overrides on every suggestion.
Smart Assistant
In-context AI suggests replies, summaries, tags, and next actions. Gated per role and tenant, with manual override on every suggestion — confident, not autonomous.
ENTERPRISE-READY
COMPLIANCE
NCA · ISO 27001 · GDPR
AES-256-GCM Encryption
RBAC + Row-Level Security
Immutable Audit Trail
OPERATIONS
Hijri-Aware SLA Enforcement
Distribution Lists
Barcode & QR Tracking
Reply Chain Threading
PLATFORM
Bilingual Search Engine
SSO + 2FA (TOTP)
WCAG 2.1 AA Accessibility
REST API + WebSocket
INTEGRATION ARCHITECTURE
Email / IMAP
Scan Agent
E-Forms
Veevra Manage
Morasalat
Morasalat
Workflow Engine
Search Index
AI Platform
DEPLOYMENT OPTIONS
Cloud-Native SaaS
Fully managed, auto-scaling infrastructure. Zero overhead for your IT team. Automatic updates and security patches.
On-Premise
Complete data sovereignty. Deploy in your own data center with full control over infrastructure and compliance.
Hybrid / Sovereign Cloud
Control plane deployed in-region for data residency compliance with global reach and redundancy.
REST APIOCR EngineOAuth 2.0SAML / LDAPWebSocketMulti-Tenant
See Veevra Manage Morasalat in your environment
Contact our correspondence platform architects for a technical walkthrough.
info@veevra.com
veevra.com · Riyadh, Saudi Arabia
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